Field Sales Executive

cap NA Topjobs' client

post time Posted 75 months ago

Customers

Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a „personal service‟.
Act as the customers‟ main point of contact, by liasing closely with the relevant departments within company to ensure that their queries, problems or issues are dealt with appropriately.
Work as a customer contact with the user departments in key account customers, feedback the user situation to National Customer Channel for the formation of account strategy

Area Sales Manager

Ensure co-operation with other members of the sales team and throughout the sales force. Country Office (other departments, Couriers, Customer Service Agents, Customer Accounting Department, Area Services Group, Finance staff)
Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated and managed through the relevant company departments.
Meet regularly with the Marketing and Sales management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.
Develop a working relationship with the relevant support departments e.g. Operations, to ensure they are kept up to date with all issues relating to customers. All non-sales activities or diversionary activities should be handled by Sales Admin Support or Customer Support Executives.

Produce information for management necessary to evaluate performance vs. key performance indicators Country Sales Function

Requirement:

Competency segment „Business‟
Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.
Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.
Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.