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Head of Commercial Excellence

cap LP & Associates' client

location Ho Chi Minh City

post time Posted 17 months ago

Your tasks and responsibilities

  • Leads the Country's strategic Operation Excellence function and is responsible for managing, steering and building Sales Force Effectiveness via complex Adjusted Business Model and Marketing Effectiveness Excellence for all product Managers
  • This includes Pharmacy Channel excellence, Market Research, New Product Launch and Forecasting Excellence
  • Processes, recruitment and development of qualified staffs within the OE department.
  • Supervise field force training and develop professional field force skills
  • Responsible for using high level Tracking methods to measure FF competencies, such as STEM lite
  • Develop KPI's in consultation with business and develop/monitor effective field force incentive schemes
  • Develop processes and systems to monitor and manage field force performance and efficiency including ETMS
  • Consultant to CDH & sales on how to improve efficiency and effectiveness
  • Utilize internal and external network for benchmarking, best practice, sharing and bringing new ideas to the organization
  • Conceptualize and facilitate workshops, town halls , roll out meetings, staff conference events for BHP Vietnam



  • University graduated, Pharmacy degree preferred
  • Solid managerial experience in business consulting, market research or organizational excellence function in pharmaceutical industry
  • Has to have Commercial Excellence experience before, preferably in a Top 5 PH company.
  • Drives Results
  • Plans and Aligns
  • Strategic Focus
  • Builds an Effective Team (the whole commercial team of PH)
  • Good communication skills
  • Instills Trust - must be reliable in executing duties with quality and by timelines
  • Courage - to not back down in face of opposition (especially from BUHs and other Leadership team members)

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company detail




Full Time

Ho Chi Minh City


Team Leader

Vietnamese, English

144 Phung Van Cung Str., Ward 4, Phu Nhuan Dist., HCMC.

Ms Lan Phuong

Tel: (+8428) 22532930 , Ext : 605