National Gateway Manager ( HCMC )

cap N.A.TOPJOBS’S CLIENT

Global company

post time Posted 112 months ago

Job description
Manage the Gateway(s) by planning and implementing strategies and tactics to ensure improvement in both service and transit time performance whilst managing costs

Develop the Gateway component of Annual Operating plans in tandem with the Regional strategies and ensure implementation of the plan.
Maintain and drive a high company profile often within a difficult regulatory environment.
Perform management tasks with due regard to budgetary targets, service/ productivity levels and cost controls.
Ensure that COMPANY meets/improves upon its Gateway Customs, regulatory and environmental obligations while actively leading initiatives to remove trade impediments.
Ensure the country Gateways are managed within cost targets and seek means by which to manage costs whilst maintaining / improving service and productivity levels.
Innovation and expansion
Support the business acquisition process and provide after sales support in order to achieve revenue and profitability targets
Ensure alignment with regional and local needs
Plan and implement Gateway facilities, equipment and infrastructure in accordance with regional guidelines and local requirements.
Implement Gateway projects to address regional and network imperatives and programs.
Ensure Gateway operational practices and procedures are compliant with regional and network operation policies.
Security Management
Oversee Gateway Security practices to ensure policies and business needs are met.
Gateway Team Management
Ensure employees in Gateways are trained and developed to meet business and succession needs and ensure that adequate manpower is planned and in place, in conjunction with Human Resources and Line Trainers

Customs:

Ensure that COMPANY meets/improves upon its GW Customs, regulatory and environmental obligations while actively leading initiatives to remove trade impediments
Sales Support:
Support the business acquisition process and provide after sales support as required in order to achieve revenue and profitability targets
Determine organization structure, roles and responsibility and performance targets for the function
Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.
Develop a team spirit and multitasking capabilities within the team.
Plan, organize and direct an efficient and effective function.
Develop IKOs/KPIs with team members and monitor individual performance.
Conduct performance appraisal, including coaching
Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
Identify training needs and opportunities to develop a highly skilled functional department.

General requirement

Bachelor Degree (or equivalent)
5-7 years management experience in a service related role, preferably in the Air Express Industry
Experience in implementing change
Experience of the local regulatory environment
Software skills (Word, Excel, PowerPoint, etc.)
Communication skills (English), spoken and written
Negotiation skills

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