Product Research & Planning Manager (HCM)

cap N.A.TOPJOBS' CLIENT

Our client is one of the world wide service company Company size : 400-500

post time Posted 91 months ago

Key activities

Customer - Internal

· Provide expertise and advice based on marketing and business intelligence to ensure country marketing strategies are developed and implemented to achieve goals

· Identify opportunities that significantly drive revenue and profit through marketing intelligence gathered from analytical reviews process

· Manage the monthly reporting process and provide key product/business performance information to aid management in decision making

· Develop and maintain the country AOP and RF file e.g. monthly Re-forecast responsibilities (as needed)

· Achievement of tangible, numerical KPI targets for core programmes and initiatives. Monthly reporting and analysis of core programs and products. Implementation of standard business rules & achievement of implementation timelines

Internal Research and Planning

· Project management of on-going research projects

· Improve / enhance country reporting templates to meet changing business needs

· Review research outputs for information relevance and accuracy

· Provide country Marketing and Sales functions with research outputs for purposes of performance measurements and for decision-making

· Present analytical presentations and recommendations to management and groups on
key projects.

· Product Management
Direct the rollout of Products that support the future commercial strategy\

· Develop product communication, pricing and implementation plan as needed (e.g. to launch new surcharges)

· Ensure effective product training materials are produced and conducted

· Product orientation of new staff

· Product Code Activation & Key Systems Setup (e.g. DCT, CSV, Comet, GREF)

· Coordinate and implement Billing and Operational Setup as well as eCom system changes

· Maintain product systems and tools
Additional to Commercial Function

· Leading revenue generating promotions

· Ensure that all surcharges are correctly updated and reflected in the internal systems

External Research

· In conjunction with AO/RO ensure fieldwork quality assurance

· Confirm and distribute outputs and strategic insights

· Ensure agency provides users with guidance on interpretation of results

· Monitor and review progress of projects

· Internal Engage cross-functional representatives in country offices

· Assist with relevant implementation of products via country commercial teams

· Lead & assist with execution of Retail Plans for maximum revenue growth in this segment.

Process

· Providing data analysis and analytical business cases to management regarding the direction of both strategic and tactical products/programs as required.

· Implement core product programs within area countries delivering the required information and tactical plans to exceed core product targets Consolidate all analysis and product performance into regular reporting schedule for review by relevant functional and senior management

People – Management

· Effectively manage the stakeholders and their expectations

Key capabilities
Skills
Numeric literacy & analytical, presentation and project mgmt skills including
expertise in spreadsheet (Excel) and database (Access) programs
Experience of the cross-functional inter-relationships and impacts of all products
developed through exposure to country environment.
Understanding of the marketing mix and product life cycle concepts and ability to
Use market research into providing insightful and relevant analysis to management on product/program performance and positioning.
Experience at manipulating and modelling data
Simulation and forecasting competence is preferred
Competences
Competency segment ‘Business’
Customer Orientation: Is focused on identifying and understanding broad customer needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.
Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedule time effectively and uses efficient work methods and tools.
Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.
Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.
Competency segment ‘Leadership’
Developing People: Facilitates the development of others through personal involvement in coaching, mentoring and sponsorship. Creates an environment that fosters learning, growth and development to improve COMPANY's capability to achieve the strategic vision.
Building and Leading Teams: Knows the talent needs of the team. Attracts and develops the people who can meet those needs. Encourages effective cooperation among team members and between teams. Inspires team spirit and the commitment to achieve high standards of performance.
Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
Competency segment ‘Personal’
Influencing: Persuades others of the value of an approach or idea. Gains commitment and support and gets others to willingly take action.
Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Commitment to Excel: Challenges self and others to exceed standards and achieve extraordinary results, striving for best in class. Is not easily deterred when obstacles or delays are encountered.

Expected years of experience

Experience in project management, planning, research and analysis, developing market intelligence.
At least 2 years within Express environment in a marketing or business analysis position
Educational Qualifications A Degree in Business/ Marketing/ Finance /Commerce/Accounting
Background in Finance, Audit, Banking, Research

Good analysis skill, logical thinking

Research & Reporting, presentation

Excellent excel skill

Good English

Age: 25 – 30

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