SFE Manager

cap NA.Topjobs's client

location Ho Chi Minh City

post time Posted 88 months ago

Position requirements:

· Experience in sales and marketing or related function with understanding of sales processes and best practices

· Bachelor degree in science related, preferably in Pharmacy

· Able to deliver results through collaboration and influencing

· Strong communication skills (written and verbal)

· Fluency in Vietnamese and English

· Self-motivated and resourceful, with proven ability to multi-task and operate successfully under tight deadlines and time pressures

· Enjoys a fast pace, dynamic, challenging and team-oriented work environment

· Analytical, training, interpersonal and management skills, computer proficiency.

KEY RESULT AREAS / ACTIVITIES:

1/ Planning and Strategy Development

· Design sales force deployment that complies with SFE guidelines, and optimizes investment of resources according to business potential and ROI.

· Establish SFE monitoring systems (ETMS) correlating potential for business, investment of activities & results achieved.

· Review SFE KPI metrics to ensure compliance with SFE guidelines and consult with Sales Director on remedial action required.

· In consultation with the Busines Unit Manager, design the salesforce incentive scheme, ensuring compliance with SFE guidelines and the company’s Code of Conduct.

2/ Training, Coaching and Team Development

· Collate salesforce training requirements identified through training needs analysis (field development forms, performance review, attendance at sales meetings etc.)

· Formulate a training framework, and road map for structured and integrated development of the salesforce aligned with the competency framework.

· Build and manage a training team equipped to deliver the salesforce training framework.

· Oversee coordination of salesforce foundation training programs to ensure key behaviors/ competencies are developed and course delivery is in a timely fashion.

· Collaborate with marketing to ensure the development of product distance learning materials and the participation of marketing/medical in Medical Representative (MR) foundation training.

· Deliver foundation training for District Sales Managers (DSM)

· Conduct semi-annual performance review for direct reports (trainers, sales admin.)

3/ Customer Focus and Service

· Ensure a national customer database is in place profiling customers against potential for business.

· Customer segmentation & targeting implementation.

· DSM’s in-field MR coaching monitored (Field Coaching forms) to ensure core promotional messages delivered within approved detail aids and in line with TAP.

· Ensure an optimal level of national calling activity with key target customers.

4/ Reporting/ Administration

· Ensure availability of meaningful and accurate salesforce metrics (e.g. ETMS summary reports, SFE “dashboards”) for management information

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