Technical Services Engineer
Ho Chi Minh City
TITTLE: TECHNICAL SERVICES ENGINEER
ABOUT YOUR ROLE:
Support the Sales & Marketing activities and serve as a point of reference in the technical knowledge
and application of company products for Customers and End users.
You will be reporting to the Technical Services Manager, ASEAN who is based in Singapore.
YOUR RESPONSIBILITIES WILL INCLUDE:
Be a Technical Resource Internally / Externally on One Avery Product Line:
Application & product recommendations
After sales service (troubleshooting) for product processing and end user functionality
Competitive product performance understanding /benchmarking
Develop information for data sheets and other technical marketing collateral
Engage with converters and end users as directed by marketing /sales personnel
Direct technician on application based testing support, direct /Train AC’s
Product Development / Scale Up Support
Define market needs and translate into technical CTQ’s
Support new product development scale up’s / ECR’s / Prototyping
Provide field trial support / ensure products meet customer requirements
Compliance
Understanding compliance requirements and own response
Understanding OEM specifications, define CTQ’s for products to comply
Agency relationship and compliance project management
WHAT WE WILL BE LOOKING FOR IN YOU
Bachelor’s degree or higher in Industrial Chemical, Printing Technology, Paper or Film
Packaging or related fields.
3-4 Years experienced in technical support for industrial products
Good interpersonal, communication and presentation skills
Good supervisory & technical skill.
English proficiency - effective communication skills, both written and oral
BENEFITS
Annual Medical Checkup.
Additional Personal Accident & Healthcare Insurance
On job training and other soft skills learning courses.
13th month annual extra salary and performance bonus
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Company Size:
Industry:
Printing
Job Category:
Technical Sales
Job Type:
Location:
Ho Chi Minh City
Desired skills:
Job Level:
Preferred language to receive applications:
Company address:
Contact name:
Phone number:
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